Professional experience across industries, followed by the work of Sirat Bridge.
Education — Tacoma Community College & Lakewood School District
Supported teaching, learning, and administrative operations through computer labs, software, hardware, printers, projectors, and conference and multimedia technology.
Veterinary Care & Pet Hospitality — Lakefield Veterinary Group and Best Friends Pet Hotel
Provided IT systems support for veterinary and pet hospitality operations, helping staff maintain the technology needed for daily services.
Beauty & Salon Services — Gene Juarez Salons & Spas
Worked as a junior systems administrator within a two-person IT team supporting organization-wide technology operations, including troubleshooting with third-party software providers.
Accounting, Advisory & Professional Services — Moss Adams
Moss Adams — now part of Baker Tilly. Supported IT operations in Moss Adams’ downtown Seattle professional services environment.
Healthcare — Inland Imaging
Supported clinical technology through hardware and Microsoft services support, third-party application troubleshooting, and incident coordination involving Epic and Philips IntelliSpace.
Insurance & Enterprise Cybersecurity — Liberty Mutual
Performed cybersecurity risk assessments across applications, infrastructure, systems, and third-party services, supporting enterprise governance, controls, and assurance.
A-Rashid Abdul Rahman — Founder, Sirat Bridge
Brings cross-industry technology support and enterprise cybersecurity experience into building multi-tenant SaaS applications and AI-assisted business workflows, with attention to customer experience, administrative coordination, and governance.
Sirat Bridge’s intended markets
Sirat Bridge is a multi-tenant CRM and business operations platform powered by a governed AI engine. It brings customer engagement, records, follow-up, and administrative workflows into connected workspaces designed to keep each organization’s data and access separate. Our direction is to help organizations serve people across industries, languages, and regions.
Illustrative markets — not an exhaustive list, and not claims of completed deployments
- Insurance: independent agencies, midsize insurers, and related service organizations.
- Healthcare and care services: clinics, home care, adult care, hospice, and related providers.
- Education and community: educational institutions, nonprofits, museums, and cultural organizations.
- Commerce: retail, fashion, beauty, salons, spas, and hospitality.
- Agriculture and animal services: farms, agribusinesses, animal husbandry, veterinary services, and pet care.
- Professional and financial services: for organizations seeking to coordinate client inquiries, relationship records, service requests, and administrative follow-up.
- Freight, logistics, travel, and tourism: for organizations seeking to coordinate shipment or booking inquiries, customer updates, service requests, and operational follow-up.
The shared need: organizing relationships, inquiries, records, service requests, and follow-up, with workflows adapted to each organization.
Multilingual direction
Sirat Bridge intends to reach North American, African, and European markets, including businesses serving multilingual communities. Sirat Bridge’s AI receptionist has demonstrated English–Spanish switching in customer conversations. Additional language capabilities are planned and require integration and validation. Not every language, dialect, or mixed-language conversation is supported today, and translation, speech recognition, and spoken responses may differ in coverage.
AI governance, in plain language
- Control who can access information.
- Define which actions AI may take.
- Keep a record of activity.
- Involve a person when needed.
Keeping each organization’s data separate is a platform design principle. Production security, compliance, and deployment claims are made only where verified.